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RTL: Student Learning

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“Return to Learn” Plan C

Students will “Return to Learn” from Winter Break under Plan C – the fully remote learning model – with daily lessons beginning Thursday, January 7. Students will attend class under Plan C through at least Jan. 31. The “Return to Learn” plans will continue to be evaluated and refined based on the public health in our community, and any additional changes and transitions will be communicated to families. While operating under Plan C, the district will suspend updating the COVID-19 District Dashboard with school-affected cases, since in-person learning will not be occurring.

[Updated Jan. 4, 2021]

How will my child attend class?

As in the beginning of the school year, remote learning will consist of live, virtual whole class sessions. Students will be assigned to teachers and classes with their peers at their schools, and will attend school remotely and simultaneously with their peers on a half-day online schedule with independent assignments for the afternoon. Daily attendance will be taken and student grading expectations will look similar to in-person expectations.

–– Grades K-5: Remote learning will occur from 8 a.m. – 12 p.m., following individual teachers’ classroom schedules. Teachers will communicate their classroom schedules with families.

–– Grades 6-12: Remote learning will occur from 8 a.m. – 12 p.m., following the school’s in-person half day bell schedule.

What if my child doesn’t have reliable internet access?

The district and the Henderson County Education Foundation continue to work with local organizations to identify resources to support accessibility – including the map of locations offering free WiFi use for HCPS students, located online at www.HCPSNC.org/rtl-student-learning.

For those families that are still unable to access remote learning digitally, students will be provided with either hotspot access and/or paper and text-based alternative assignments. Families should contact their school’s principal for more information about this option.

Academic Supports

Tech Support: Families can click the “Tech Support for Learn From Home” button at the top of the HCPS district and school web pages to access troubleshooting tips and videos, as well as contact information for the  “Learn from Home Help Desk.” The Help Desk continues to offer a dedicated phone line for tech support for students and families in multiple languages. Call 828-435-3480 or email learnfromhome@hcpsnc.org.

ESL Family Center: For assistance in Spanish, families can contact the ESL Family Liaison at 828-388-2632.

Chromebooks

HCPS wants to ensure that students have the devices they need for participating in remote learning. Check out these facts from the Instructional Technology department for families:

  • group of Chromebooks laid out on table with chargersBeginning August 3, if your child needs a device to use during remote learning, please go to your child’s school and request a Chromebook and charger.
  • If your child previously checked out a Chromebook for use during Learn From Home in the Spring, please keep this Chromebook to use for connecting remotely during the current school year. Even if your child is now going to a different school, you may still use this same Chromebook for remote learning this Fall. HCPS will manage the inventory and return Chromebooks to the correct schools at the end of the school year.
  • If you have an HCPS Chromebook and your child is withdrawing from HCPS, please return your child’s borrowed Chromebook to their school as soon as possible
  • If you need Internet connectivity assistance, HCPS is still offering wireless access in school parking lots, and are working on additional options for access. For those families that are still unable to access remote learning digitally, students will be provided with either hotspot access and/or paper and text-based alternative assignments. Please let your school know if you are unable to access the Internet to help focus our efforts in supporting our families with limited connectivity during remote learning.

Supports & Resources

Remote Learning Resources like this “Commitments for Remote Learning Success” sheet for students, and instructional videos on using Chromebooks and Google Classroom are available for Students and Families and Teachers.

Commitments for Remote Learning Success graphic

Tech Support: The “Learn from Home Help Desk” has been expanded to offer a dedicated phone line for tech support for students and families in multiple languages. Call 828-435-3480 or email learnfromhome@hcpsnc.org.

In-Person Support: During Plan C, students may schedule on-campus tutoring and support by appointment. Contact your child’s teacher or school counselor to request individual appointments.

ESL Family Center: For assistance in Spanish, families can contact the ESL Family Liaison at 828-388-2632.

Internet Accessibility

Families without internet service in the home can request an HCPS hotspot for their student’s use during remote learning, by completing the form at www.HCPSNC.org/hotspots. The Instructional Technology team will determine if home locations have sufficient cellular coverage to these support hotspots.

If unable to complete the form online, families can contact a member of their school’s administrative staff or the Technology Support Helpline number (828-435-3480) for assistance in completing the online form. The information needed in order to complete the form is the family’s home address, the name(s) and school(s) of the student(s) in the home, and the parent/guardian name and telephone number in case they need to be contacted for additional information.

In partnership with the Henderson County Education Foundation, HCPS is sharing a map of business and organization locations within the community offering free Internet access for HCPS students.

This Google Map online version will be updated as new locations are added. Click on the location points for hours of service and/or WiFi password, if applicable.

Families may request print copies of the most recent PDF version of “Internet Map for HCPS Families” from their schools.

Engage Remote Learning Option (RLO)

What if I want my child to attend school entirely remotely, even after schools resume on-campus learning? We hear you! A fully virtual model is an option for ANY family that does not wish to participate in face-to-face, on-campus learning when the district ultimately transitions to a hybrid model.

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Families may commit to a full semester of online learning through the entirely virtual model called the “Engage Remote Learning Option (RLO).” As for all other HCPS students, daily lessons will begin Monday, August 17. Through Engage RLO, remote learners will continue to simultaneously interact with their HCPS teachers and peers.

Families committing to a full semester of online learning through Engage RLO should register through the HCPS Enrollment Portal by August 7, so the district is aware of students’ current intentions before the start of the school year. Families will also be able to opt-in to this option as the school year progresses. Register at enroll.HCPSNC.org.